Change Orders

The Change Order section contains descriptions of the business functionality of the Number Portability Administration Center Service Management System (NPAC/SMS) as defined by the Number Portability Industry Forum (NPIF). The NPIF was formerly known as the Local Number Portability Administration Working Group (LNPA WG). Change Orders created/managed prior to the restructuring are identified with ‘NANC’ before the Change Order number. The NPIF has a direct relationship to the processes and systems that each Service Provider uses to participate in Number Portability. 

When a change in the NPAC software design is discussed at the NPIF, the proposed change eventually is described in the form of a Change Order. The Change Order document describes the business need for the software change and, at a high level, the software changes required to implement the proposal. As discussions progress, the technical portion of the Change Order is expanded to document both new software requirements and changes to existing software requirements that would result if the Change Order were implemented. Doc Only Change Orders may also be utilized to update Industry Specification(s) as required. 

In this section of the NPIF web site, all Change Orders ever considered are listed. The final Change Order document and the NPIF discussion notes, the Change Order status, and the identity of the software release in which the change order was implemented, are provided in the Change Order Summaries located below.

The status of a Change Order may be either Closed, Open, Requested, or Implemented. These terms are defined as follows:

  • Closed – The Change Order was considered and rejected.
  • Open – The Change Order has been considered and there may be further discussion.
  • Requested – The NPIF has reached agreement on the Change Order and either a Statement of Work (SOW) may be requested and/or the requirements updates (Doc Only) will be included in a future version of the Industry Specification(s).
  • Implemented – The Change Order was adopted and has been implemented in the NPAC system.


Summary & Guidelines


Title Date Originated Description Status Document
CO 565 09/13/2023 Add SV Concurrence to SV Query Reply Requested Download
CO 564 01/10/2023 FRS Appendix G - Deleted Requirements Table - Doc Only Implemented Download
CO 563 12/13/2022 End Support for Fax – Doc Only Implemented Download
CO 562 06/07/2022 Check for associated -Xs When Deleting an SP Implemented Download
CO 561 04/05/2022 Portable NPA-NXX Past Effective Date Validation Implemented Download
CO 560 12/07/2021 SMURF File EOL – Doc Only Implemented Download
CO 559 12/07/2021 Limit Delegation Configurations – Doc Only Implemented Download
CO 558 11/02/2021 Scheduled NPBs during SPID Migrations – Doc Only Implemented Download
CO 557 10/04/2021 SPID Level Outbound Flow Control Tunables Implemented Download
CO 556 09/07/2021 New SV Download Reason Implemented Download
CO 555 07/06/2021 Turn-up Test Plan - Doc Only Implemented Download
CO 554 10/06/2020 XML LSMS Query Recovery Implemented Download
NANC 553 10/06/2020 FRS - BDD Response Files & NPA-NXX Edit Flag Indicator - Doc Only Changes Implemented Download
NANC 552 10/06/2020 XIS - timestamp examples format - Doc Only Changes Implemented Download
NANC 551 05/13/2020 lsmsfilterNPA-NXX - Doc Only Changes Implemented Download
NANC 550 12/16/2019 Billing ID and Alt-Billing ID Consistency Implemented Download
NANC 549 09/10/2019 Removal of Customer Contact Related Error Codes Implemented Download
NANC 548 09/10/2019 XIS Doc-only Changes - XML Content Type Implemented Download
NANC 547 09/10/2019 Vendor Test Plan Update for Notification Suppression - v3 Implemented Download
NANC 546 07/09/2019 XIS – Doc-only Changes Implemented Download
NANC 545 07/09/2019 GDMO – Doc-only Changes Implemented Download
NANC 544 07/09/2019 FRS – Doc-only Changes Implemented Download
NANC 543 05/07/2019 Vendor Certification and Regression Test Plan – Doc Only Updates for Release 5.0 Implemented Download
NANC 542 05/07/2019 Retry Timer Intervals – Doc Only Updates Implemented Download
NANC 541 05/07/2019 Time Based Recovery Limit Implemented Download