Problems and Issues Management

In late 1999, the LNPA WG established a "problem identification and management process" (PIM) for LNP issues. The LNPA WG is not responsible for resolving all LNP problems. The LNPA WG does an initial evaluation of each LNP problem submitted, then either develops a resolution for the issue or refers the issue to the appropriate forum for resolution. The status of each LNP issue submitted is reported to the NANC on a regular basis.

The LNPA WG has developed issue submittal guidelines, an issue submittal form, process flows, and a tracking mechanism. Issues should be submitted to the LNPA WG, using the issue submittal form, at least two weeks before the LNPA WG meeting at which LNP issue's discussion is desired. 2009-08-03 PIM Conference Call Notes.pdf


Related Documents


Title Date Description Document
PIM 05 12/07/1999 There are certain instances where customer lines are ported in  error i.e. “Inadvertent Porting”.  There are several circumstances under which this may occur. Download
PIM 04 11/19/1999 Need details for how working packet service affects number ranges in context for number pooling. Download
PIM 03 11/08/1999 A CLEC tries to port an incorrect number. We deny the port, but due to the timers, the port goes through. Our customer is taken out of service. Download
PIM 02 09/14/1999 The Slow Horse Sub-committee is in the process of developing an availability requirement for service provider LSMS systems. It is the purpose of this document to define the service provider mainten... Download
PIM 01 07/10/2003 The PIM primarily addresses the issue of porting a number served by a reseller, a scenario not addressed by the original NANC process flows. The proposed flows address all wireline and wireless LNP... Download

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