Problems and Issues Management
In late 1999, the LNPA WG, now known as the Number Portability Industry Forum (NPIF), established a "Problem Identification and Management" (PIM) process for Number Portability (np) issues. The group, made up of Number Portability Industry members, developed:
- Issue submittal guidelines (PIM Process Scope)
- Issue submittal form (Problem/Issue Identification and Description Form)
- Issue referral form (Problem/Issue Referral Cover Letter)
- Process flows (PIM Process Flow Narratives and PIM Process Flow Graphics)
- Tracking mechanism (PIMs Tracking Matrix)
The NPIF is not responsible for resolving all Number Portability problems. The NPIF performs an initial evaluation of each problem/issue submitted, then either develops a resolution for the issue or refers it to the appropriate forum for resolution. Issues submitted are tracked in the PIMs Tracking Matrix.
Issues should be submitted to the NPIF using the Problem/Issue Identification and Description Form, at least two weeks before the NPIF meeting at which Number Portability issue's discussion is desired.
Related Documents
| Title | Date | Description | Document |
|---|---|---|---|
| PIM 101 | 08/22/2017 | During iconectiv LNPA transition testing of a local system, issues were discovered that impacts the execution and/or verification of an Industry Test Case (ITC) required for certification. These iss… | Download |
| PIM 100 | 08/04/2017 | During iconectiv LNPA transition testing of a local system, issues were discovered that impacts the execution and/or verification of an Industry Test Case (ITC) required for certification. These iss… | Download |
| PIM 99 | 08/04/2017 | During iconectiv LNPA transition testing of a local system, issues were discovered that impacts the execution and/or verification of an Industry Test Case (ITC) required for certification. These iss… | Download |
| PIM 98 | 08/04/2017 | During iconectiv LNPA transition testing of a local system, issues were discovered that impacts the execution and/or verification of an Industry Test Case (ITC) required for certification. These iss… | Download |
| PIM 97 | 07/31/2017 | During iconectiv LNPA transition testing of a local system, issues were discovered that impacts the execution and/or verification of an Industry Test Case (ITC) required for certification. These iss… | Download |
| PIM 96 | 07/31/2017 | During iconectiv LNPA transition testing of a local system, issues were discovered that impacts the execution and/or verification of an Industry Test Case (ITC) required for certification. These iss… | Download |
| PIM 95 | 07/11/2017 | During iconectiv LNPA transition testing of a local system, issues were discovered that impacts the execution and/or verification of an Industry Test Case (ITC) required for certification. These iss… | Download |
| PIM 94 | 07/11/2017 | During iconectiv LNPA transition testing of a local system, issues were discovered that impacts the execution and/or verification of an Industry Test Case (ITC) required for certification. These iss… | Download |
| PIM 93 | 07/11/2017 | During iconectiv LNPA transition testing of a local system, issues were discovered that impacts the execution and/or verification of an Industry Test Case (ITC) required for certification. These iss… | Download |
| PIM 92 | 07/11/2017 | During iconectiv LNPA transition testing of a local system, issues were discovered that impacts the execution and/or verification of an Industry Test Case (ITC) required for certification. These iss… | Download |
| PIM 91 | 07/11/2017 | During iconectiv LNPA transition testing of a local system, issues were discovered that impacts the execution and/or verification of an Industry Test Case (ITC) required for certification. These iss… | Download |
| PIM 90 | 07/11/2017 | During iconectiv LNPA transition testing of a local system, issues were discovered that impacts the execution and/or verification of an Industry Test Case (ITC) required for certification. These iss… | Download |
| PIM 89 | 07/11/2017 | During iconectiv LNPA transition testing of a local system, issues were discovered that impacts the execution and/or verification of an Industry Test Case (ITC) required for certification. These iss… | Download |
| PIM 88 | 07/12/2016 | Some Service Providers do not have a contact number to assist with porting fallout questions. Instead, the carriers rely on e-mail. There are not any documented guidelines around using email for po… | Download |
| PIM 87 | 03/30/2016 | LNPA WG Best Practices reflect the consensus of the working group regarding the preferred processes for porting. Best Practice 0004, N-1 Carrier Methodology Clarification, was originally submitted b… | Download |
| PIM 86 | 05/12/2015 | Originally submitted as per below, seeking consensus to amend the scope of this PIM to address overall challenges related to claims of an unauthorized port in order to develop one cohesive PIM and re… | Download |
| PIM 85 | 04/01/2015 | Consumers are experiencing negative porting experiences as a result of the lack of uniformity and clarity in processes that drives port completion timeframes. We are allowing resellers to validate on… | Download |
| PIM 84 | 12/05/2014 | There is not an industry defined process interval for Wireless to Wireline and Wireless to Wireless reseller ports. Reseller ports are not considered simple ports, they are complex. There is not a… | Download |
| PIM 83 | 01/06/2015 | Initially, a request was made by a number of Service Providers in the LNPA Working Group for Neustar to create a report that reflects all wireless Service Providers that have Long T1 and T2 Timers se… | Download |
| PIM 82 | 10/30/2012 | Due to the automated processing of large quantities of ports, there are occasions (rare, but can happen) that an Old Provider may have auto-issued a FOC and then their downstream systems may discover… | Download |
| PIM 81 | 10/16/2012 | It has come to the attention of Providers that a New Provider is using an NPAC modify message to unilaterally move up the port due date once the T1/T2 timers have been stopped due to both matching … | Download |
| PIM 80 | 10/04/2010 | A significant quantity of ported/pooled NPAC database records currently contain LRNs that are in a different LATA than their associated ported/pooled telephone numbers (TNs). This is resulting in cu… | Download |
| PIM 79 | 09/07/2010 | Item 1.) Url link inside BP36 which says, | Download |
| PIM 78 | 03/05/2010 | Per LNPA WG Recommendations, carriers will use the “standardized” LSR as developed by OBF for simple wireline-to-wireline and intermodal ports to support 1DP. Small carriers have until Feb. 2, 2011 … | Download |
| PIM 77 | 05/11/2010 | Porting delay problems, caused by a lack of communication/interaction between the ONSP and their OLSP (Reseller) during the data validation stage of the port, have been increasing in frequency. The … | Download |